Terms of Service

Scope and Purpose

These Terms of Service govern your use of CodeCraft Academy's website, educational services, learning platform, and related resources. By accessing or using our services, you agree to be bound by these terms and all applicable laws and regulations.

If you do not agree with any part of these terms, you should not use our services. These terms constitute a legally binding agreement between you and CodeCraft Academy.

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Service Usage Terms

Acceptable Use Policy

When using our services, you agree to:

Provide accurate and complete information when registering or purchasing courses
Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access
Use our services only for lawful purposes and in accordance with these terms
Respect the intellectual property rights of CodeCraft Academy and other users
Engage respectfully with instructors, mentors, and fellow students in all communications
Complete courses in good faith and submit original work for assignments and assessments

Prohibited Uses

You are expressly prohibited from:

Sharing your account credentials with others or allowing unauthorized access to your account
Recording, copying, or redistributing course materials without explicit written permission
Using our services to transmit harmful code, viruses, or malicious software
Attempting to gain unauthorized access to our systems, servers, or networks
Engaging in any activity that disrupts or interferes with our services or other users' experience
Submitting plagiarized work or misrepresenting the authorship of assignments
Using automated systems or scripts to access or interact with our platform
Harassing, threatening, or discriminating against instructors or other students
Posting or sharing inappropriate, offensive, or illegal content

Service Access Requirements

To access our educational services, you must:

Be at least sixteen years of age or have parental consent
Have access to a compatible device with internet connectivity
Provide valid contact information and maintain updated account details
Complete payment for any paid courses or services before gaining access
Accept our Privacy Policy and Cookie Policy

Fair Usage Guidelines

We provide access to educational resources with the expectation of reasonable and fair use. Excessive downloading, automated access, or attempts to archive entire course libraries may result in temporary or permanent account restrictions. Our goal is to ensure all students have equal access to learning materials.

Account Terms

Account Creation Requirements

Creating an account requires you to:

Provide accurate, current, and complete registration information
Choose a unique username and secure password
Verify your email address through our confirmation process
Agree to receive essential communications about your account and courses

Account Security Responsibilities

You are responsible for:

Maintaining the confidentiality of your password and account information
All activities that occur under your account, whether authorized or not
Notifying us immediately if you suspect unauthorized access or security breaches
Logging out from your account when using shared or public computers
Updating your password regularly and using strong authentication practices

Account Suspension and Termination

We reserve the right to suspend or terminate accounts that:

Violate these Terms of Service or our acceptable use policies
Engage in fraudulent activities or payment disputes
Remain inactive for extended periods (typically over two years)
Pose security risks or compromise the safety of our platform
Are used for purposes incompatible with our educational mission

Before account termination for policy violations, we typically provide notice and an opportunity to remedy the situation, except in cases of severe misconduct or legal requirements.

Multiple Account Policies

Each individual should maintain only one active student account. Creating multiple accounts to circumvent course access restrictions, exploit promotional offers, or engage in fraudulent activities is prohibited and may result in termination of all associated accounts without refund.

Service Availability

Service Uptime and Maintenance

We strive to maintain high service availability, but cannot guarantee uninterrupted access. Our platform may be temporarily unavailable due to:

Scheduled maintenance and system upgrades
Emergency repairs or security patches
Third-party service provider outages
Events beyond our reasonable control

We will provide advance notice of planned maintenance when possible and work to minimize disruption to your learning experience.

Feature Availability

Specific features and functionality may vary based on:

Your subscription or enrollment type
The specific course or programme you are accessing
Your geographic location and local regulations
Technical capabilities of your device and browser

Geographic Restrictions

While our services are generally available worldwide, certain features or content may be restricted in specific regions due to legal requirements, licensing agreements, or technical limitations. We will clearly communicate any geographic restrictions that apply to specific courses or services.

Service Modifications and Updates

We continuously improve our services and may modify, update, or discontinue features at our discretion. We will provide reasonable notice before making significant changes that materially affect your access to purchased courses. Course content may be updated to reflect current industry practices and technologies.

Intellectual Property

Content Ownership

All course materials, including videos, text, images, code examples, exercises, and assessments, are owned by CodeCraft Academy or our licensors. These materials are protected by copyright, trademark, and other intellectual property laws.

User-Generated Content Rights

When you submit assignments, participate in discussions, or create content on our platform:

You retain ownership of your original work
You grant us a license to use, display, and distribute your content for educational purposes
You represent that your submissions are original or properly attributed
You are responsible for ensuring you have rights to any content you upload

License Grants

Upon enrollment in a course, we grant you a limited, non-exclusive, non-transferable license to access and use course materials solely for personal educational purposes. This license does not permit:

Commercial use or resale of course content
Public distribution or broadcasting of materials
Modification or creation of derivative works without permission
Removal of copyright or proprietary notices

Copyright and Trademark Notices

The CodeCraft Academy name, logo, and all related marks are trademarks of our organization. Unauthorized use of our trademarks or brand elements is strictly prohibited. All third-party trademarks mentioned in our courses belong to their respective owners and are used for educational purposes only.

Payment and Refund Terms

Course Pricing and Payment

Course prices are stated in British Pounds (GBP) and include applicable taxes. Payment is required before accessing course materials. We accept major credit cards and other payment methods as indicated during checkout.

Refund Policy

We offer a satisfaction guarantee for our courses:

Full refund available within fourteen days of purchase if you have not completed more than thirty percent of the course
Refunds processed to original payment method within seven to ten business days
Access to course materials is revoked upon refund processing
Certificates issued prior to refund requests are invalidated

Subscription Services

For subscription-based access, payments recur automatically unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings, with access continuing until the end of the current billing period.

Disclaimers and Limitations

Our services are provided on an "as is" and "as available" basis. While we strive for accuracy and quality, we make no warranties regarding:

The completeness or accuracy of course content
Specific learning outcomes or career results
Uninterrupted or error-free service operation
Compatibility with all devices and browsers

To the maximum extent permitted by law, CodeCraft Academy shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of our services.

Contact Information